Senior Technical Support Engineer
Chainguard · United States - Remote · Remote-friendly
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- Company
- Chainguard
- Location
- United States - Remote
- Salary
- $120,000 — $137,000
- Posted
- September 30, 2026
About this job
We’re looking for a Senior Technical Support Engineer who’s equal parts problem-solver, translator, and customer hero. You’ll be the go-to person when customers hit snags with Chainguard Images, digging into technical mysteries, keeping folks informed, and partnering with Engineering to squash bugs before they cause chaos. This isn’t just “reset the password and move on” support: you’ll work on real, complex issues with modern tools (Docker, Kubernetes, GitHub, Helm charts, Terraform, etc.), make customers feel like superheroes themselves, and help shape how Chainguard delivers world-class support. Serious work, fun team, big impact. What you’ll do: Be the frontline agent: Triage, investigate, manage, and annihilate complex customer issues involving Chainguard Images.…
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