Lead Site Reliability Engineer - Public Cloud Operational Excellence

About this job

As a Lead Site Reliability Engineer at JPMorgan Chase within the Public Cloud team, you will blend hands-on engineering with program leadership to promote platform stability, ensure consistent execution across SRE teams, and partner closely with Engineering and Product to deliver measurable improvements in availability, support outcomes, and cost of failure. Job Responsibilities Drive consistency across SRE teams: establish and scale a “gold standard” for SLOs, on-call readiness, runbooks, postmortems, action tracking, and operational readiness across AWS/Azure/GCP. Partner with Engineering and Product: embed reliability outcomes into roadmaps and delivery plans; convert incidents, support signals, and error budget trends into prioritized backlog with measurable impact.…

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