Premium Support Engineer (Foster City, Weekend Shift)

Replit · Foster City

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Company
Replit
Location
Foster City
Employment type
Full-time
Posted
September 9, 2026

About this job

As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.…

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Engineer skills

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