Customer Success Engineer (Scaled)

Deepgram · USA | Remote · Remote-friendly

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Company
Deepgram
Location
USA | Remote
Employment type
Full-time
Posted
August 21, 2026

About this job

THE OPPORTUNITY The Scaled Team is how Deepgram delivers world-class customer success to our fastest-growing segment — at scale. Instead of one CSE per account, you'll drive adoption, retention, and expansion across a large, pooled portfolio through a digital-first, one-to-many motion: automated customer journeys, programmatic outreach, self-serve enablement, and well-timed human touchpoints at the moments that matter most. This is a role for a deeply technical systems builder. You'll be as comfortable troubleshooting an API integration as designing the onboarding sequence, webinar, or automated workflow that helps hundreds of customers hit value faster.…

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Customer Success Engineer (Scaled) — Deepgram | NewLuxJob