Desktop Support Engineer
AQR · Greenwich
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- Company
- AQR
- Location
- Greenwich
- Salary
- $85,000-$100,000
- Posted
- July 21, 2026
About this job
Your Role We are seeking an exceptionally talented individual for the opportunity to join our Help Desk team within our Engineering group. You will report to the Senior Help Desk lead and will work closely across all departments within AQR. You will: Taking initial telephone or email inquiries and troubleshooting, and managing simple hardware, software, or administrative problems. Installing and configuring hardware, software, and mobile applications. Recognizing and escalating more difficult problems for senior support techs. Supporting the roll-out of new applications and project initiatives. Testing and evaluating new technologies to support business needs. Logging and tracking issues in a ticketing system (Service Now) while managing multiple cases at a time.…
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