L1 Technical Support Engineer

Abnormal · Remote - USA · Remote-friendly

Don’t apply blind. See how your CV matches Engineer first — free, in 30 seconds.

Check my CV — freeApply on abnormal.ai ↗

You will leave NewLuxJob. We do not receive or handle applications.

Company
Abnormal
Location
Remote - USA
Salary
$31.25 — $44.96
Posted
September 11, 2026

About this job

About the Role You're a motivated, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you've developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. You're energized by the evolving threat landscape in email and SaaS security, and you're excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion—committed to delivering exceptional support and building customer trust at every step.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in United States

Based on 530 United States vacancies that list requirements, these are the skills employers ask for most often.

  • MATLAB45% of postings
  • CAD41% of postings
  • Lean15% of postings
  • SolidWorks14% of postings
  • Project Management9% of postings
  • Six Sigma9% of postings
  • FEM/FEA9% of postings
  • ISO 90017% of postings
Engineer skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
L1 Technical Support Engineer — Abnormal | NewLuxJob