Care Engineer

Nokia · United States

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Company
Nokia
Location
United States
Posted
August 27, 2026

About this job

As a Customer Support Specialist, you will play a critical role in providing technical support and ensuring customer satisfaction during the Care phase. You will troubleshoot, diagnose, and resolve complex technical issues while adhering to standard and emergency case handling processes. This role requires advanced analytical skills, strong customer relationship management, and continuous self-development to stay updated with Nokia's evolving portfolio. You will collaborate with internal teams, external vendors, and customers to ensure Service Level Agreement (SLA) compliance and high-quality performance. Deliver 24x7x365 Care support services, including remote and on-site activities for Nokia products and solutions.…

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