Warranty Engineer
Magna · Troy, Michigan, United States of America
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- Company
- Magna
- Location
- Troy, Michigan, United States of America
- Posted
- September 10, 2026
About this job
The Warranty & Customer Liaison Engineer serves as the critical technical link between our engineering department and the OEM customer. You will be responsible for the full lifecycle of warranty management for transmission systems, from hands-on root cause analysis of field failures. Your mission is to protect product integrity, reduce warranty spending, and maintain a high level of trust with the OEM. Key Responsibilities: Failure Investigation: Perform detailed teardowns of returned Driveline units (Transfer Case, Rear Drive Units) to identify mechanical, hydraulic, or electrical failure modes. Problem Solving: Lead cross-functional teams through the 8D process, utilizing RedX, Fishbone (Ishikawa), and 5-Why methodologies to prevent recurrence.…
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