Senior Engineering Manager, Applied AI (Customer Agent)

Klaviyo · Boston

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Company
Klaviyo
Location
Boston
Salary
$216,000 — $324,000
Posted
July 17, 2026

About this job

Senior Engineering Manager, Applied AI (Customer Agent) Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before. Customer Agent is central to Klaviyo’s vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.

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Senior Engineering Manager, Applied AI (Customer Agent) — Klaviyo | NewLuxJob