Technical Support Engineer - University Graduate 2027

About this job

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve technical issues and advise customers on our platform. This role will report to one of our Technical Support Engineering Managers and is based on-site 5 days per week in San Mateo, CA. What You'll Do Hands-on Troubleshooting: Dive into complex network, hardware, and software problems on Verkada's platform Level Up Fast: Become the go-to expert customers trust for smart system design and integration advice Communicate with Impact: Translate heavy technical concepts into clear, sharp advice on phone calls, live chat, and emails Own It, End to End: Take full ownership of customer…

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Most-requested skills in United States

Based on 82 United States vacancies that list requirements, these are the skills employers ask for most often.

• Project Management49% of postings
• CAD26% of postings
• Quality Assurance9% of postings
• PLC7% of postings
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• FEM/FEA7% of postings
• SolidWorks6% of postings
• MATLAB5% of postings

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