Support Engineer

Anthropic · San Francisco, CA | New York City, NY | Seattle

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Company
Anthropic
Location
San Francisco, CA | New York City, NY | Seattle
Salary
$210,000 — $250,000
Posted
May 22, 2026

About this job

About the role We are hiring Support Engineers to serve as the named, dedicated Product Support point of contact for Anthropic's most strategic enterprise customers. As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book of accounts — embedded in your customers' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You'll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed — and ensure the right internal teams are engaged when needed.…

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Support Engineer — Anthropic | NewLuxJob