Manager I, Premier Support Engineering - Denver

About this job

Manage, develop, coach and mentor a team of Premier Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 600+ integrations Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports Ensure successful training and onboarding of new hires Guide the team through technical-training, certificates and additional learning and development needs Build out documentation and knowledge base articles for a variety of technologies Drive projects or initiatives to improve team productivity, process or procedure Collaborate with internal teams and customers on high-priority escalations and act…

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Most-requested skills in United States

Based on 82 United States vacancies that list requirements, these are the skills employers ask for most often.

• Project Management49% of postings
• CAD26% of postings
• Quality Assurance9% of postings
• PLC7% of postings
• Lean7% of postings
• FEM/FEA7% of postings
• SolidWorks6% of postings
• MATLAB5% of postings

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