Staff Machine Learning Engineer, Agent Eval Platform

ServiceNow · Mountain View

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Company
ServiceNow
Location
Mountain View
Employment type
Full-time
Posted
August 26, 2026

About this job

8+ years in applied ML, data science, or ML-adjacent engineering, with a track record of work that shipped and got used Experience turning subjective human judgement into a measurement that holds up — one that other people, and ideally other models, can act on. This is the core of the job Strong applied ML fundamentals, and comfort treating LLMs as a component you evaluate, prompt, and fine-tune rather than one you pretrain Strong Python, and the discipline to ship production-grade code rather than notebooks Ability to think and communicate clearly about complex problems — a large part of this job is convincing engineers that a number means what you say it means, and being right A high degree of ownership and a bias toward shipping at startup pace Comfort with ambiguity, and the judgement…

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