Senior Forward Deployed Engineer

Fin · Chicago, Illinois; San Francisco

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Company
Fin
Location
Chicago, Illinois; San Francisco
Salary
$215,000 - $235,000
Posted
July 30, 2026

About this job

As Intercom’s AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation. As a Forward Deployed Software Engineer, you’ll work hands-on with some of Intercom’s most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments.…

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