Support Engineer, AI Infrastructure & Tooling

Figma · San Francisco, CA • New York, NY • United States

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Company
Figma
Location
San Francisco, CA • New York, NY • United States
Salary
$169,000 — $245,000
Posted
February 13, 2026

About this job

Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms.…

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