Support Engineer (AMER)
GitLab · Canada; Remote · Remote-friendly
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- Company
- GitLab
- Location
- Canada; Remote
- Salary
- $86,500 — $146,400
- Posted
- July 31, 2026
About this job
An overview of this role Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.…
This is a short summary.
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