Lead Success Operations Analyst
Klaviyo · San Francisco
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- Company
- Klaviyo
- Location
- San Francisco
- Salary
- $120,000 — $180,000
- Posted
- October 8, 2026
About this job
Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights & Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo's health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives. The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process.…
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