Business Process Analyst/Senior - Fixed Claims | Hybrid

About this job

You will exhibit intermediate level of expertise in performing a specialized job, function or skill within an assigned area. You will assist with change agenda initiatives by determining and implementing business rules, procedures, user acceptance test case writing and execution, and general business readiness functions (SOPs, training, communication). Be a process consultant to improve BAU process, customer or producer experience and offshore optimization opportunities. You will collaborate on opportunities to enhance service or processes (across departments), coordinate internal department and change plans including mentorship of team members. You will report to the Senior Manager Business Operations.…

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