Business Analyst (Customer Success)

About this job

BUSINESS ANALYST (CUSTOMER SUCCESS) Starlink, our revolutionary satellite constellation, delivers low-latency broadband internet worldwide, connecting consumers in remote and underserved areas. This role will focus on consumer metrics and insights, conducting research and reporting to support data-driven decisions that accelerate subscriber growth and enhance user value. Our ideal candidate is a proactive analyst with a blend of quantitative skills and curiosity for market dynamics, capable of turning complex data into actionable strategies for consumer retention. RESPONSIBILITIES: Perform in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition Cost (CAC), churn rates, and cohort performance, using SQL queries and statistical methods to uncover trends…

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