Customer Advocate
Zipline · Las Vegas
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- Company
- Zipline
- Location
- Las Vegas
- Posted
- July 31, 2026
About this job
About You and The Role Zipline began by delivering life-saving blood, vaccines, and medical supplies when minutes mattered. That same standard of urgency, care, and reliability now guides how we serve every customer. As a Customer Advocate, you will be at the center of that experience—helping customers get answers, resolving issues with ownership, and ensuring the voice of the customer shapes what we build and how we operate. You won’t just answer questions—you’ll help determine why customers choose Zipline again. You will support customers and partners across phone, email, chat, and SMS/text, and reach out to customers who have stopped ordering—not to deliver a script, but to listen, uncover what is getting in the way, and turn those insights into better, more useful experiences.…
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