Senior Associate, AI Customer Journey Transformation Analytics
JPMorgan Chase · Columbus
Don’t apply blind. See how your CV matches this role first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- JPMorgan Chase
- Location
- Columbus
- Posted
- September 24, 2026
About this job
Join a team that improves self-service experiences for millions of customers. In this role, you will turn customer behavior data into clear insights and recommendations that help reduce friction, improve outcomes, and build long-term customer relationships. You will work closely with partners across product management, technology, and design to define what success looks like and how to measure it. As a Senior Associate, AI Customer Journey Transformation Analytics at JPMorganChase, you will use behavioral and journey analytics to shape Objectives and Key Results, design and measure experiments, and answer strategic questions with rigor. You will deliver actionable analysis in clear, compelling terms and help teams make faster, better decisions grounded in data.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Similar jobs
- Screening Solutions Specialist · Abbott
- Manager, TMVR Imaging Analysis · Abbott
- Associate Customer Business Manager – Walmart & Sam’s Club · Unilever
- Associate BDM WM Inc. · Unilever
- Registered Nurse Surgical Care Center Part time Days · Northwestern Memorial Healthcare
- Nursing Director of Operations-Maternity and Nursing Support Services · Northwestern Memorial Healthcare
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card