Representative, Customer Success

Pilot Company (SSC) · Knoxville

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

Check my CV — freeApply on jobs.smartrecruiters.com ↗

You will leave NewLuxJob. We do not receive or handle applications.

Company
Pilot Company (SSC)
Location
Knoxville
Employment type
Full-time
Posted
August 13, 2026

About this job

The purpose of this position is to manage the day-to-day relationships with our wholesale customers and to deliver a frictionless customer experience that enables our marketers to be commercially focused. Provide exemplary service to wholesale and DEF customers by developing and maintaining relationships over the phone, solving issues as they arise and handling customer inquiries Collaborate with the sales team members you support to identify customer needs, pain points, and business opportunities Manage and own the onboarding of customers within CRM. This includes but is not limited to the creation of and continual upkeep of account, pricing, and contractual level detail.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in United States

Based on 1,048 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication94% of postings
  • Troubleshooting27% of postings
  • CRM10% of postings
  • Salesforce10% of postings
  • English8% of postings
  • Jira7% of postings
  • Ticketing4% of postings
  • Zendesk4% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
Representative, Customer Success — Pilot Company (SSC) | NewLuxJob