HCHB-Amy Waymeyer-TEST-Customer Experience Representative
Hearst · Dallas
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- Company
- Hearst
- Location
- Dallas
- Posted
- September 4, 2026
About this job
The Opportunity At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care. Hybrid: This hybrid role is based in Dallas, TX and requires working in the office 3-4 days per month. What You’ll Do Communicate with customers via phone, email, and live chat Assist customers with questions, software navigation, and issue resolution Identify trending issues and providing…
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