HCHB-Amy Waymeyer-TEST-Customer Experience Representative

Hearst · Dallas

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
Hearst
Location
Dallas
Posted
September 4, 2026

About this job

The Opportunity At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care. Hybrid: This hybrid role is based in Dallas, TX and requires working in the office 3-4 days per month. What You’ll Do Communicate with customers via phone, email, and live chat Assist customers with questions, software navigation, and issue resolution Identify trending issues and providing

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in United States

Based on 587 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication94% of postings
  • Troubleshooting25% of postings
  • CRM9% of postings
  • Salesforce9% of postings
  • English8% of postings
  • Jira4% of postings
  • Ticketing4% of postings
  • Zendesk3% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
HCHB-Amy Waymeyer-TEST-Customer Experience Representative — Hearst | NewLuxJob