Customer Support Specialist I

Everlaw · New York

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Company
Everlaw
Location
New York
Salary
$32.70 - $41.35
Posted
August 29, 2026

About this job

The Role You'll be the first line of contact for our customers, ensuring legal teams at law firms, corporations, government agencies, and non-profits are supported and successful on the Everlaw platform. By answering questions, teaching product functionality, and troubleshooting technical issues via phone and email, you'll directly impact the day-to-day experience of clients discover truth and promote justice. This is a full-time, non-exempt position based in our New York, NY office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr. This role will require a post offer criminal background check and agency suitability clearance. Because this role supports U.S.…

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Customer Support skills

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