Senior Customer Contact Specialist, Chat Support

Upstart · Columbus

Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.

Check my CV — freeApply on careers.upstart.com ↗

You will leave NewLuxJob. We do not receive or handle applications.

Company
Upstart
Location
Columbus
Salary
$25.48 — $25.48
Posted
September 9, 2026

About this job

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in United States

Based on 587 United States vacancies that list requirements, these are the skills employers ask for most often.

  • Communication94% of postings
  • Troubleshooting25% of postings
  • CRM9% of postings
  • Salesforce9% of postings
  • English8% of postings
  • Jira4% of postings
  • Ticketing4% of postings
  • Zendesk3% of postings
Customer Support skills

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free
Senior Customer Contact Specialist, Chat Support — Upstart | NewLuxJob