Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)
Block · Bay Area, CA, United States of America
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- Company
- Block
- Location
- Bay Area, CA, United States of America
- Employment type
- Internship
- Posted
- June 9, 2026
About this job
Team: Apollo — Block Applied R&D Location: Remote (US / Canada) Duration: Fall/Winter 2026 co-op — 8 months, flexible start September 2026 Level: Graduate student (MS or PhD, returning to your program after the co-op) About Apollo Apollo leads Block's efforts to build the Customer World Model (CWM): a continuously evolving representation of each customer's goals, context, history, constraints, and likely future needs. The CWM powers proactive intelligence across Block's ecosystem. Instead of customers navigating products in search of features, intelligence observes their world, understands what matters, anticipates what comes next, and initiates actions on their behalf. We believe the next generation of AI products will not be defined by chat interfaces or isolated agents.…
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