Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)

Block · Bay Area, CA, United States of America

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Company
Block
Location
Bay Area, CA, United States of America
Employment type
Internship
Posted
June 9, 2026

About this job

Team: Apollo — Block Applied R&D Location: Remote (US / Canada) Duration: Fall/Winter 2026 co-op — 8 months, flexible start September 2026 Level: Graduate student (MS or PhD, returning to your program after the co-op) About Apollo Apollo leads Block's efforts to build the Customer World Model (CWM): a continuously evolving representation of each customer's goals, context, history, constraints, and likely future needs. The CWM powers proactive intelligence across Block's ecosystem. Instead of customers navigating products in search of features, intelligence observes their world, understands what matters, anticipates what comes next, and initiates actions on their behalf. We believe the next generation of AI products will not be defined by chat interfaces or isolated agents.

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Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op) — Block | NewLuxJob