Senior Specialist, Premium Support (English/Spanish)

Airbnb · Nevada

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Company
Airbnb
Location
Nevada
Salary
$82,000 — $96,000
Posted
August 18, 2026

About this job

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and Spanish, spoken and written. This is a full time position based in Nevada, USA - remote.

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Senior Specialist, Premium Support (English/Spanish) — Airbnb | NewLuxJob