Sr Customer Experience Consultant- FMCG/TECH
A.P. Moller - Maersk · North Carolina, Charlotte, United States of America
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- Company
- A.P. Moller - Maersk
- Location
- North Carolina, Charlotte, United States of America
- Employment type
- Full-time
- Posted
- September 26, 2026
About this job
Senior Customer Experience Consultant, FMCG & Technology The Opportunity The Senior Customer Experience Consultant is responsible for managing and optimizing customer experience and supply chain operations for strategic customers within the FMCG and Technology verticals. Acting as a trusted advisor to customers and internal stakeholders, this role drives operational excellence, service performance, process governance, and continuous improvement initiatives to support both customer and business objectives. The successful candidate will leverage technical and functional knowledge to manage complex operational processes, resolve service challenges, influence cross-functional teams, and deliver solutions that enhance customer satisfaction and operational performance.…
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