Account Resolution Specialist
Hearst · Troy
Don’t apply blind. See how your CV matches Accountant & Auditor first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Hearst
- Location
- Troy
- Posted
- October 26, 2026
About this job
At MOTOR Information Systems, we’re looking for an Account Resolution Specialist to play a critical role in protecting revenue and strengthening customer relationships. In this role, you’ll connect directly with customers, uncover their concerns, and use your communication and negotiation skills to keep them engaged and satisfied. If you enjoy high-impact conversations, problem-solving in real time, and influencing outcomes, this is an opportunity to make a measurable difference every day. Success is measured by revenue saved, retention rates, and the ability to convert cancellation requests into retained accounts. Responsibilities: Contact customers who have submitted termination requests to understand concerns and actively work to retain their business.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in the United States
Based on 727 United States vacancies that list requirements, these are the skills employers ask for most often.
- Auditing70% of postings
- Reporting69% of postings
- Excel40% of postings
- US GAAP32% of postings
- Tax17% of postings
- SAP16% of postings
- Consolidation11% of postings
- Payroll9% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card