Customer Accounts Specialist
EF Education · Boston
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- Company
- EF Education
- Location
- Boston
- Salary
- 55K-$58
- Posted
- October 21, 2026
About this job
Customer Accounts Specialist Cultural Care Au Pair Boston office The Customer Accounts Specialist plays a critical role in supporting the financial health of the business through proactive accounts receivable management, cross-functional collaboration, and continuous process improvement. This role takes ownership over our customer finances, communicating with customers and internal teams to resolve account issues, collect outstanding balances, and deliver a positive customer experience. In addition to managing accounts receivable, this role acts as a subject matter expert for finance-related processes, providing guidance and support across departments, leading trainings, and contributing to finance technology initiatives and system enhancements.…
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