Strategic Accounts Customer Success Manager (CSM IC)
Motive · United States - Remote · Remote-friendly
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- Company
- Motive
- Location
- United States - Remote
- Salary
- $140,000 — $190,000
- Posted
- July 8, 2025
About this job
Strategic Accounts Customer Success Manager About the Role: As a Strategic Accounts Customer Success Manager, you will be the face of Motive for our largest customers. You will be responsible for assisting customers through the implementation process, proactively working to achieve and maintain full customer satisfaction for the duration of their product subscription while driving upsells and renewals. As a member of a fast-paced and tight-knit team, you will help support product and business development to satisfy customer needs along with developing internal tools to help the business gain scale. What You’ll Do: Establish and oversee the customer's continued adoption, training, and development of best practices to continually drive incremental value and return on the customer's…
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