Director of Digital Product Management - Internal Tour Operations Platform
EF Education · Zurich, Zurich
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- Company
- EF Education
- Location
- Zurich, Zurich
- Posted
- September 18, 2026
About this job
About This Role We’re modernizing the technology platform that powers how our group travel operations teams assemble and produce tours globally. Today, our Operations teams use a combination of a legacy platform, Salesforce, Power BI reports, sophisticated Excel spreadsheets, and AI assistants to bring together the many pieces that shape the traveler experience on tour. Our vision is to bring this capability and more into a unified platform that removes friction and unnecessary manual work, enabling Operations to focus on creating the best possible customer experience within our quality standards and budget. The bulk of the replatforming work—moving off legacy and consolidating systems—spans the next 3-4 years, with full migration targeted by 2030.…
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