Group Product Manager, B2C

About this job

Your mission GetYourGuide's On-Trip product group owns the entire post-booking experience: from the moment a traveler completes checkout through fulfillment, supplier coordination, to agentic care resolution. As GPM, you will lead a group of product managers, set strategy, coach a high-performing team, and drive measurable outcomes on some of the highest-leverage surfaces in the business. What you'll own: On-Trip Domain Fulfillment (contextual UX, self-service, modification and cancellation), AI Resolution (unified care and chat automation, currently resolving ~20% of contacts with AI), and Supplier-Traveler Coordination (off-platform observability, supplier messaging, and coordination tooling). Manage three PMs in Zurich.…

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Most-requested skills in Switzerland

Based on 444 Switzerland vacancies that list requirements, these are the skills employers ask for most often.

• Leadership55% of postings
• Strategy55% of postings
• Stakeholder Management45% of postings
• Budgeting26% of postings
• Coaching22% of postings
• Project Management18% of postings
• Agile/Scrum11% of postings
• Team Leadership7% of postings

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