Fraud Analyst Officer
Swissquote · Gland, VD, Switzerland
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- Company
- Swissquote
- Location
- Gland, VD, Switzerland
- Employment type
- Full-time
- Posted
- July 30, 2026
About this job
We are looking for a Fraud Analyst Officer to join our Middle Office – Anti-Fraud & Financial Crime Center team. The successful candidate will have excellent communication and organizational skills and an acute sense of attention to detail. RESPONSIBILITIES Effectively communicate with our internal customer support team in order to resolve dispute requests. Process dispute related transactions in the respective internal and card scheme systems (Visa and MasterCard platforms). Review of card transaction monitoring alerts to flag or identify suspicious activity outside the normal pattern and activity. Investigate and take immediate action on alerts, notifications and reporting to always ensure compliance. Resolve issues on behalf of card holders in support of dispute resolution processing, c…
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