IT Support

Cantor Fitzgerald · Geneva

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Company
Cantor Fitzgerald
Location
Geneva
Posted
April 22, 2026

About this job

As an IT Support specialist, you will be a key member of our Global Desktop Support team, offering prompt and effective technical assistance to users across various offices. Your role will involve both on-site and remote support, troubleshooting a range of issues, and collaborating with external vendors to maintain our IT infrastructure. Provide fast and efficient technical support to front, middle, and back office users. Offer support via phone, email, and IT ticketing system. Handle level 1 and 2 IT support, both in-person and remotely. Diagnose and resolve hardware, software, and user profile issues on Windows 11. Install, configure, update, and troubleshoot authorized workstations and peripherals. Manage identities, groups, and devices via AD and Microsoft Entra ID.…

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Most-requested skills in Switzerland

Based on 100 Switzerland vacancies that list requirements, these are the skills employers ask for most often.

  • German67% of postings
  • Communication60% of postings
  • English47% of postings
  • Troubleshooting29% of postings
  • CRM16% of postings
  • Ticketing13% of postings
  • Live Chat6% of postings
  • Jira3% of postings
Customer Support skills

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