IT Support Technician (Kiosk / Smart Hands / End User Support)
D-ploy · Corsier-sur-Vevey, Vaud
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- Company
- D-ploy
- Location
- Corsier-sur-Vevey, Vaud
- Employment type
- Full-time
- Posted
- June 10, 2026
About this job
Provide End User Device (EUD) support (laptops, desktops, mobile devices, peripherals) Operate IT service kiosk for walk-in user support Deliver “smart hands” support for global IT teams: Patch network cables Physical checks in server rooms / office IT spaces Basic troubleshooting under remote guidance Handle: Incident management (1st line / 2nd line basic) Service requests Hardware replacement and setup Coordinate device lifecycle: IMACD (Install, Move, Add, Change, Dispose) Ensure adherence to GxP / regulated environment procedures Work in rotation with internal staff (not dedicated single assignment)
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