Workforce Management Expert
H&M · Stockholm, Stockholms län
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- Company
- H&M
- Location
- Stockholm, Stockholms län
- Employment type
- Full-time
- Posted
- October 20, 2026
About this job
WHAT YOU WILL DO As a Workforce Management Expert, you translate labour standards and labour demand into practical, store‑ready workforce plans. You define how many people are needed, in which roles, with which skills and in which shift patterns, ensuring staffing is realistic, compliant, fair and scalable across store formats and markets. You will: Own and maintain the global WFM scheduling rulebook, defining how staffing and scheduling should be built Ensure scheduling rules are aligned with global standards, local labour regulations and operational needs Define standard rosters by store format and segment, including role mix and coverage by daypart Translate labour hours into recommended staffing levels by role, skill and time of day Create and maintain shift templates aligned with…
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