Loyalty Business Expert
H&M · Stockholm, Stockholms län
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- Company
- H&M
- Location
- Stockholm, Stockholms län
- Employment type
- Full-time
- Posted
- October 20, 2026
About this job
As a Loyalty Business Expert at our Global Marketing department, you will play a key role in developing H&M’s global loyalty program and translating our loyalty strategy into relevant and engaging experiences for our members. You will work across functions, markets and channels to develop loyalty initiatives and ensure that the membership proposition comes to life in a clear, relevant and consistent way for our customers. You will combine customer and commercial thinking with strong cross-functional collaboration, turning opportunities and customer needs into concepts, recommendations and business requirements. WHAT YOU’LL DO You will: Develop and evolve loyalty initiatives, benefits, partnerships and member engagement activities, translating loyalty strategy and objectives into actionable…
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