UX Research Specialist Healthcare

About this job

Nordic Investin has been asked to find an UX Research Specialist Healthcare for one of our partner companies. You connect user evidence, service realities and product constraints to create experiences that are clear, inclusive and valuable. The partner is strengthening its capability in ethical user research across patients professionals and service teams. You will connect research planning, interviews and contextual inquiry while ensuring that synthesis and consent receive appropriate discipline. The aim is practical progress that colleagues can use, leaders can evaluate and the organisation can sustain. The design function values evidence, critique and collaboration. Success means making complexity understandable and enabling better choices. How you will work You will work with users, product leaders, engineers and operational colleagues. Design decisions should be tested early and explained through evidence. This role calls for subject-matter depth and practical ownership. You are expected to make trade-offs visible, recognise when a decision needs wider expertise and move work forward without creating unnecessary process. What you will do Own the practical direction for ethical user research across patients professionals and service teams. Translate goals and constraints into a clear approach for research planning and interviews. Establish useful standards, routines or decision artefacts around contextual inquiry. Coordinate stakeholders and dependencies affecting synthesis. Use evidence and measurable outcomes to improve consent. Strengthen knowledge sharing and sustainable ownership through insight communication. What you will bring Relevant experience delivering ethical user research across patients professionals and service teams in a demanding environment. Strong working knowledge of research planning and interviews. Practical experience applying contextual inquiry and synthesis. Ability to assess priorities, risks and trade-offs involving consent. Evidence of clear stakeholder communication and dependable end-to-end ownership. Professional English and the judgement to work with sensitive or business-critical information. Experience that would add value Experience from healthcare medtech and public services. Exposure to insight communication in a cross-functional or multi-team environment. Swedish language skills or experience working across Nordic organisations. A background that can succeed here You may come from a product company, agency, consultancy or public service. Your portfolio should explain the problem, contribution, evidence and outcome. Direct experience of ethical user research across patients professionals and service teams is valuable, while adjacent experience counts when it shows transferable judgement. What makes the opportunity interesting You will work on consequential journeys where careful discovery can influence priorities, not simply presentation. The focus on ethical user research across patients professionals and service teams gives the opportunity a clear mission and room to influence priorities and success measures. The exact partner, employment model, compensation, start date and working arrangement will be explained openly during the process. Nordic Investin will make sure you understand the opportunity before asking you to make a decision. The recruitment conversation Nordic Investin will focus on decisions you have made: the context, alternatives, result and what you would change today. You will also have room to ask direct questions and test whether the role, mandate and partner environment are right for you. How to apply Apply with your CV or LinkedIn profile and a short note about a relevant product, service or customer journey you helped improve. Nordic Investin welcomes different routes into the profession and assesses evidence, judgement and potential alongside formal titles.

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