Customer Experience Consultant

A.P. Moller - Maersk · Gothenburg, 411 04

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Company
A.P. Moller - Maersk
Location
Gothenburg, 411 04
Employment type
Full-time
Posted
August 20, 2026

About this job

Customer Experience Consultant As a Customer Experience Consultant, you will play a key role in delivering an outstanding, end‑to‑end customer experience across the Integrated logistics journey. Acting as a trusted partner to customers, you will ensure operational excellence, contract fulfillment and continuous improvement—while identifying opportunities to add value through digital solutions and cross‑selling initiatives. You will join a team of motivated and engaged colleagues with diverse backgrounds, working closely across geographies and functions to create seamless customer experiences. What You’ll Be Responsible For Drive Customer Experience & Operational Excellence Act as the primary point of contact for assigned customers, handling day-to-day coordination and service queries.…

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