GPC Service Performance Lead
Roche · Sant Cugat del Vallès
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- Company
- Roche
- Location
- Sant Cugat del Vallès
- Employment type
- Full-time
- Posted
- July 2, 2026
About this job
The Position Mission As the GPC Service Performance Lead, you will contribute that Global Patient Care (GPC) business objectives are achieved efficiently by leading a high-performing team of GPC Service Performance Specialists and managing the performance of GPC’s workforce. In this critical management role, you will design and implement staffing and performance models to meet operational demands while aligning performance management with strategic business objectives across an omnichannel environment. This role involves overseeing detailed volume forecasting, performance planning, and monitoring trends to maximize efficiency and effectiveness across GPC’s global operations.…
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