Senior Solution Architect - Genesys
Roche · Madrid
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- Company
- Roche
- Location
- Madrid
- Employment type
- Full-time
- Posted
- June 30, 2026
About this job
Description of the area The Customer Interaction Platform and Services team is part of the Enterprise Platforms group. We provide Contact Center and Telephony services to all Roche divisions globally, including Pharmaceuticals and Diagnostics. Our team supports critical communication channels for both internal staff (such as Service Desk and other internal services) and external customers (including Patients, HCPs, and other partners). We are currently transforming our Contact Center platform into a solution that allows us to innovate faster, deliver solutions to our consumers more quickly, and enable new AI transformative use cases. Our team works closely with other architects within Enterprise Platforms, such as the Salesforce and ServiceNow teams.…
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Salaries in Madrid
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