Service Desk Agent L1 (Barcelona)

D-ploy · Barcelona, Catalonia

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Company
D-ploy
Location
Barcelona, Catalonia
Employment type
Full-time
Posted
June 8, 2026

About this job

Task and Responsibilities: Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products Meticulous documentation of end user issues in ITSM tool Adherence to processes and knowledge documents Ticket backlog management Continuous service improvement activities – knowledge script creation, training document updates etc. Close collaboration with Onsite IT technicians

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Salaries in Barcelona

Based on 70 postings that disclose pay.

Median salarygross / year
€66,500
€43,500Typical range€87,500

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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