Voice Interactions Expert

ING · Madrid (Vía de los Poblados)

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Company
ING
Location
Madrid (Vía de los Poblados)
Employment type
Full-time
Posted
June 19, 2026

About this job

At ING we are looking for Voice Interactions Expert Your role and work environment: We are looking for a Voice Interactions Expert acting as Product Owner to lead the design and evolution of voice interaction journeys, turning business needs into scalable customer solutions in close collaboration with business and IT teams. In this role, you will define MVPs, manage the squad backlog, align stakeholders, and ensure voice solutions are delivered with a strong focus on customer experience, business value, and regulatory compliance. As a Voice Interactions Expert you will report to a Business Lead. Your key responsibilities: In this role, you will: Provide the best customer experience by designing, mapping and constantly improving the customer journey performance in voice interactions,

This is a short summary.

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Salaries in Madrid

Based on 49 postings that disclose pay.

Median salarygross / year
€35,000

Sample is small for this slice — showing the median only, without a full range.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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