Staff, Escalations Manager

About this job

See yourself at Twilio Join the team as Twilio’s next Staff, Escalations Manager 4, of the Escalations Management team. About the job This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be equally adept at collaborating closely with internal teams to tackle complex technical issues for customers, along with handling technical, executive-level customer communications.…

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Manager salaries in Spain

Based on 59 postings that disclose pay.

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Most-requested skills in Spain

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• Stakeholder Management56% of postings
• Strategy50% of postings
• Leadership39% of postings
• Project Management27% of postings
• Budgeting20% of postings
• Coaching14% of postings
• Agile/Scrum12% of postings
• Team Leadership6% of postings

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