Customer Care Manager - French Market

Qonto · Barcelona

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Company
Qonto
Location
Barcelona
Employment type
Full-time
Posted
November 14, 2022

About this job

------------------------------------------------------------------------------------------------------ Join Qonto as a Customer Care Manager to deliver the kind of service that keeps our customers coming back. Working closely with Anaëlle's Payment Services team, you'll resolve tickets end-to-end and contribute to the problem-solving projects that keep raising the bar, all from our Barcelona office. ➡️ What you'll do Resolve tickets end-to-end: Handle frontline and backline requests across payment services and account management, aiming for a quality score above 70/100. Get to the real request: Understand what each client actually needs, and complete consent and identity checks when you call them.…

This is a short summary.

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Manager salaries in Spain

Based on 59 postings that disclose pay.

Median salarygross / year
€42,000
€24,000Typical range€79,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Spain

Based on 716 Spain vacancies that list requirements, these are the skills employers ask for most often.

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  • Project Management28% of postings
  • Budgeting21% of postings
  • Coaching13% of postings
  • Agile/Scrum12% of postings
  • Team Leadership6% of postings
Manager skills

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Customer Care Manager - French Market — Qonto | NewLuxJob