SENIOR ENGINEER - INFRASTRUCTURE & OBSERVABILITY
Mapfre · Madrid, MD
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- Company
- Mapfre
- Location
- Madrid, MD
- Posted
- November 4, 2026
About this job
¿Te gustan los retos y los proyectos que marcan un antes y un después? Pues tenemos noticias frescas: en Mapfre Tech nos encontramos en la búsqueda de un/a Senior Engineer especializado en el ámbito de los Contact Centers encargado de garantizar la disponibilidad, rendimiento y escalabilidad de las plataformas tecnológicas del Contact Center mediante la automatización, monitorización proactiva, gestión de incidencias y mejora continua de la infraestructura y servicios críticos, asegurando el cumplimiento de los niveles de servicio comprometidos con el negocio. ¿Dónde estamos? Las Tablas, Madrid. ¿Cuáles serán tus responsabilidades? Revisar y Analizar las configuraciones aplicadas en la plataforma Genesys Cloud con el fin de optimizar el rendimiento de la plataforma.…
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