KYCB Analyst - Dutch Market
Qonto · Barcelona
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- Company
- Qonto
- Location
- Barcelona
- Employment type
- Full-time
- Salary
- 20–30 K
- Posted
- October 6, 2026
About this job
------------------------------------------------------------------------------------------------------ Join us as a KYCB Analyst (Dutch market, frontline) to help Qonto scale its Dutch account-opening operations. You’ll review and decide on KYC/KYB cases day to day. This position is based in Barcelona, in a team of 6 led by Francesca, our Team Leader for the Dutch and Belgian onboarding team. ➡️ What you’ll do Review and decide on ~20–30 KYC/KYB cases per day, validating or rejecting accounts with a 99.5% team compliance score. Bring average lead time down to 10h and help 50% of Dutch clients get onboarded within their signup week, by end of year. Call clients to request documents and explain what’s needed, aiming for a 94% CSAT. Outbound calls are a regular part of the job.…
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