Application Support Specialist + ServiceNow Support - 2nd Level Support 100% (f-m/d)
Julius Baer Group · Madrid
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Julius Baer Group
- Location
- Madrid
- Posted
- June 30, 2026
About this job
We are looking for a skilled Application Support Specialist to ensure the reliable operation of our core banking systems through effective incident management and application support. In this role, you will play a critical part in maintaining system stability, coordinating across teams, managing changes, and driving automation within a dynamic, 24/7 on-call environment. YOUR CHALLENGE Provide end-user and platform support for ServiceNow, including incident/request handling, troubleshooting access and workflow issues, and ensuring timely resolution in line with SLAs. Maintain system stability by monitoring tickets, coordinating with technical teams, and supporting users with guidance on ServiceNow processes and best practices.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in Spain
Based on 381 Spain vacancies that list requirements, these are the skills employers ask for most often.
- Communication52% of postings
- CRM41% of postings
- Troubleshooting38% of postings
- English23% of postings
- Live Chat16% of postings
- German11% of postings
- Ticketing6% of postings
- Salesforce3% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card