Customer Support Agent- IT

About this job

Customer Support Agent — Italian Market 🇮🇹 Location: On-site in our vibrant Barcelona HQ At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible. As part of our international Customer Support Team, you’ll be the voice of SumUp for our Italian-speaking merchants, helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day. This is more than a support role — it’s an opportunity to make a real impact, develop your skills in fintech and customer experience, and grow within one of Europe’s most dynamic tech companies.…

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Most-requested skills in Spain

Based on 395 Spain vacancies that list requirements, these are the skills employers ask for most often.

• Communication52% of postings
• CRM41% of postings
• Troubleshooting39% of postings
• English25% of postings
• Live Chat16% of postings
• German12% of postings
• Ticketing6% of postings
• Salesforce4% of postings

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